Terms of service
AFNAN COLOMBIA β TERMS AND CONDITIONS
These Terms and Conditions (hereinafter, the "Terms and Conditions") govern Users' access to and use of the website operated by Bellaplus S.A.S., a company incorporated in Colombia and domiciled in BogotΓ‘, telephone number (601) 371-9812, identified by Tax Identification Number (NIT) 901.140.480-0 (hereinafter, "Bellaplus"). The website is intended to provide information about the products offered, the locations of points of sale, and other information relating to Bellaplus, with the aim of ensuring the satisfaction of the end consumer.
Before registering, every User must carefully read these Terms and Conditions together with the Personal Data Processing Policy and provide express consent confirming that they understand and accept them. Ignorance of these Terms and Conditions does not excuse non-compliance with them or authorize consumers to take individual or legal action contrary to the provisions set out herein.
If you do not accept these Terms and Conditions, please do not access the Platform or use any of the services or tools we provide, as they are restricted to individuals who accept the guidelines set out herein.
Supplementary terms and conditions may apply to specific services, activities, events, or promotions. These supplementary terms will be communicated in connection with the relevant services. They shall apply in addition to these Terms and Conditions and form an integral part thereof for the applicable services. In the event of a conflict, the supplementary terms and conditions shall prevail with respect to their applicability.
Bellaplus disclaims all responsibility where Users use the Platform's services without accepting these Terms and Conditions and reserves the right to take all appropriate legal action in such cases.
These Terms and Conditions may be amended unilaterally by Bellaplus whenever it considers appropriate, without prior notice. Such amendments shall become effective upon publication on the website. Your continued access to or use of the services after publication constitutes acceptance of the amended Terms and Conditions.
The Company shall not be responsible for any harm caused by such amendments to Users who are unaware of them, as Users are solely responsible for periodically reviewing these Terms and Conditions to remain informed of potential changes.
Throughout this website, the terms "we," "us," and "our" refer to Bellaplus. Bellaplus provides this website, including all information, tools, and services available on it, subject to your acceptance, as a User, of all the terms, conditions, policies, and notices set out herein.
By visiting our website and/or purchasing something from us, you use our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all website Users, including, but not limited to, browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You may review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by publishing updates and/or changes on our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website after any changes are published constitutes acceptance of those changes.
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 β ACCEPTANCE OF THE TERMS OF USE
By creating a User account through the Platform and/or accessing or using any Service or the Platform, the User accepts all the Terms and Conditions contained herein and the Personal Data Processing Policy. The User is also deemed to accept all other operating rules, policies, and procedures that Bellaplus may publish on the Platform, each of which is incorporated herein by reference.
Without prejudice to the foregoing, any services or products offered on the Platform that are subject to additional terms and conditions shall require acceptance of those additional terms. If the User does not accept them, the User must refrain from using the relevant services or products.
SECTION 2 β ONLINE STORE TERMS
By accepting these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and have consented to allow any of your minor dependants to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws applicable in your jurisdiction while using the Service, including intellectual property laws. You must not transmit any worms, viruses, or any code of a destructive nature.
Any breach or violation of these Terms shall result in the immediate termination of your Services.
SECTION 3 β GENERAL CONDITIONS
You understand that your content, excluding credit card information, may be transferred without encryption and may involve: (a) transmissions across various networks; and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission across networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
SECTION 4 β ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
The material on this website is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary sources of information that are more accurate, complete, and timely. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is necessarily not current and is provided for reference purposes only. We reserve the right to modify the contents of this website at any time.
SECTION 5 β MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without prior notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 6 β PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. Such products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display the colours and images of our products appearing in the store as accurately as possible. However, we cannot guarantee that your computer monitor will display any colour accurately.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographical region, or jurisdiction.
We reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations.
SECTION 7 β ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed using the same customer account, the same credit card, and/or the same billing or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address or telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by distributors, resellers, or dealers.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.
For further details, please review our Return Policy.
SECTION 8 β OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control nor influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the relevant third-party providers make those tools available.
We may also introduce new services and/or features through the website in the future, including new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.
SECTION 9 β THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume any liability or responsibility for third-party materials or websites, or for any other third-party materials, products, or services.
We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.
SECTION 10 β USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit specific materials, such as contest entries, or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use any Comments you send to us through any medium.
We shall have no obligation to: (1) keep any Comments confidential; (2) pay compensation for any Comments; or (3) respond to any Comments. If you wish to submit a petition, complaint, or claim, you may contact us at support.afnan.com.
We may, but are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party's intellectual property rights or these Terms of Service.
You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain defamatory or unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Comments. You are solely responsible for the Comments you make and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.
SECTION 11 β PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Personal Data Processing Policy. To view our privacy policy, visit https://bellaplus.com.co.
SECTION 12 β ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information. If an order has been placed and paid for, you will be informed of the error within five (5) business days.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or revision date applied to the Service or any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 13 β PROHIBITED USES
In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable international, federal, provincial, state, or local regulation, rule, law, or ordinance;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that may be used in any way that affects the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.
SECTION 14 β SHOPPING AT AFNAN COLOMBIA IS EASY
β’Choose the type of product you want by clicking on the relevant category.
β’Find the brand you are interested in and, once selected, you will be able to view the entire available range.
β’Once you have selected a product, click the "Add to Cart" button. The product will appear in your cart with its unit price and an indication of the number of units selected.
β’You may add as many products as you wish by returning to the brand you are interested in.
β’You may also remove a selected product by clicking the "ποΈ" icon displayed below each product in the shopping cart.
β’Each time you add or remove a product, the total amount of your order will be recalculated.
β’When you have finished your order, click "Checkout."
β’If you are already a customer, enter your email address and password. If you are not yet a customer, click "Register" to complete a simple form with your personal information and create an account.
β’Once you have logged in, your order details will be displayed, including the delivery address, shipping method, and available payment method.
SECTION 15 β USE OF MATERIAL
Unless otherwise stated, all rights to the content of the Platform belong to the Company. Users are authorized to use the Platform and to consult, review, and use the material available on it solely for personal purposes.
The Material is protected under Colombian copyright laws, industrial property laws, and other applicable laws. All Material belongs to the Company or its suppliers. Unauthorized use of the Material may constitute a violation of Colombian or foreign copyright laws, industrial property laws, or other applicable provisions.
No User may sell or modify the Material in any way, publicly display or perform the Material, or distribute it for commercial purposes. Users are also prohibited from copying or adapting the HTML and/or JavaScript code created by the Company to generate its webpages or other Platform elements, as such code is protected by copyright.
Any unauthorized use shall be presumed improper and may be subject to legal sanctions.
SECTION 16 β ACCESS TO SERVICES AND USER INFORMATION
Whenever a new User wishes to access the services provided by Bellaplus, the User will be asked to register on the Platform using a personal account. Alternatively, the User may make a purchase as a guest by providing shipping details.
To create an account, the User must be at least eighteen (18) years old. During registration, the User will be asked to provide certain information, including, but not limited to, full name, identification details, contact telephone number(s), product shipping address, and a valid email address and password for the account. Users must accept the Terms and Conditions, the Privacy Notice, and the Personal Data Processing Policy available on the Platform.
Failure to keep account information accurate, complete, and up to date may result in the User being unable to access the Platform.
As the Platform cannot verify the information provided by Users, particularly its truthfulness and currency, each User is obligated to provide accurate, complete, verifiable, and genuine information. Each User shall be solely responsible for any legal or other consequences arising from the information provided. Bellaplus disclaims all liability for damages or losses incurred by a User who breaches this obligation.
All information provided by Users or customers will be stored on an external server and in a backup on the Company's system. Such information will be stored in accordance with applicable data processing and protection laws. No natural or legal person other than personnel authorized and designated by the Company shall have access to this information, unless the User has clearly authorized the information to be made public or access to it to be granted to other natural or legal persons.
The Company will use all available means to safeguard the security of the information.
Each User is responsible for their own communications and information and for the consequences of including or posting such information or communications on the Platform. No User may:
(i) include or post on the Platform material protected by copyright laws unless they own the relevant rights or have obtained permission from the rights holder;
(ii) include or post on the Platform material that discloses industrial or commercial secrets unless they own such secrets or have obtained the owner's authorization;
(iii) include material on the Platform that may in any way violate intellectual property rights, industrial property rights, or any other rights; or
(iv) include or post advertising or promotional material on the Platform without Bellaplus's proper authorization.
The Services and all rights relating to them are the property of the Company. These Terms and Conditions do not transfer or grant any rights in or relating to the Services, nor do they authorize the use, by any means now known or developed in the future, of the Company's name, trademarks, trade slogans, or any other distinctive signs owned by Bellaplus.
Passwords, usernames, and other information required to access the Platform are personal and non-transferable and may not be shared with anyone. Only the person who has accepted these Terms and Conditions and the Personal Data Processing Policy and has duly registered is authorized to use such information and access the Platform.
Each User is responsible for maintaining the confidentiality of their password and for all uses of their Platform registration, whether authorized by the User or not. The Company has no control over the use of a User's account. In the event of any irregularity, the User agrees to notify the Company immediately of any unauthorized use of their username and/or password.
Users must take particular care when providing personal data and must ensure that such data is complete and truthful at the time of registration.
When registering on the Platform, the User must provide an email address and, where applicable, a password. The User should keep these details secure and must not disclose them to third parties. In all cases, registration on the Platform shall be understood by our system as express acceptance of these Terms and Conditions and the Company's Personal Data Processing Policy, which is accessible to all Users at the bottom of the website.
For this purpose, Users may not register on the Platform until they have authorized the processing of their personal data. The Platform will therefore require Users to provide prior, express, and informed consent by selecting the relevant checkboxes stating: "I have read and agree to the Terms and Conditions," "I have read and agree to the Personal Data Processing Policy," and "I have read and agree to the Privacy Notice." If Users do not select these checkboxes before clicking the "Register" button, their data will not be stored in our database.
Once the User has accessed the Platform and duly registered, they will receive an email confirming the creation of their account.
SECTION 17 β ORDERING PROCEDURE THROUGH THE PLATFORM
The Company reserves the right to reject product requests where there is sufficient reason to believe that the information provided is false or does not correspond to the identity of the User claiming to request the product through the Platform.
Bellaplus clarifies that Users wishing to place orders through the Platform must register and accept these Terms and Conditions and authorize the processing of their personal data by providing prior, express, and informed consent through the relevant checkboxes stating: "I have read and agree to the Terms and Conditions," "I have read and agree to the Personal Data Processing Policy," and "I have read and agree to the Privacy Notice."
Once the User has accessed the Platform and duly registered, they may proceed to place an order. Upon confirmation of the order, the User undertakes to pay the price of the product.
SECTION 18 β PRICES OF PRODUCTS AND SERVICES
The prices of products offered by the Company will be displayed on the Platform before the transaction takes place. Prices will be itemized so that consumers can clearly identify each component of the amount payable.
Registration on the Platform and its alert service are completely free of charge.
SECTION 19 β PROHIBITION OF RESALE, ASSIGNMENT, OR UNAUTHORIZED COMMERCIAL USE
Users may not transfer, assign, or sublicense any rights or obligations arising from their acceptance of these Terms and Conditions. They also agree not to make any unauthorized commercial use of the Platform.
Users consent to the Company assigning, transferring, or delegating any of its rights and obligations under these Terms and Conditions, in whole or in part, without the User's consent, to a subsidiary or affiliate, a purchaser of the Company's equity, business, or assets, or a successor resulting from a merger.
SECTION 20 β RETURN POLICY
RETURN OF NON-CONFORMING PRODUCTS
Despite our strict quality controls, circumstances beyond our control may result in you receiving an unwanted item, a product with a manufacturing defect, or a product in poor condition. The Company accepts responsibility in accordance with applicable consumer protection legislation.
The consumer must report any non-conformity within a maximum of five (5) days of receiving the product. As soon as you discover that the product does not conform to the expected conditions, please contact our customer service team at support.afnan.com and report the issue.
The Company shall not be responsible for negligent or improper use of the purchased product.
If a product is defective or in poor condition, we will arrange for its replacement. Once the conditions for replacement have been verified, a new product will be sent without undue delay.
RIGHT OF WITHDRAWAL
In accordance with the Consumer Statute, the customer may exercise the right of withdrawal from a purchased product within five (5) business days following receipt of the product, provided that the nature of the product permits withdrawal and the product and its packaging remain in the same condition as when received.
Refunds will be made for the value paid by the User for the product in the relevant transaction. Bellaplus will not issue partial refunds for a product.
The User may return the product through a courier service and must notify support.afnan.com by ticket, attaching the invoice.
The money will be refunded within twenty (20) days from receipt of the product and verification that it is in good condition.
Products that, due to their characteristics and conditions of use, are not eligible for return under the right of withdrawal include personal care products.
Makeup and facial care products are intended for personal use. Accordingly, the right of withdrawal does not apply to these products under Article 47 of Law 1480 of 2011.
SECTION 21 β PETITIONS, COMPLAINTS, AND CLAIMS (PQR)
Users and/or customers may submit petitions, complaints, and claims through the following channels:
β’Website: Through the PQRS form available at https://bellaplus.com.co.
Once a petition, complaint, or claim has been received, Bellaplus or its designated representative will contact the person concerned or provide a response within fifteen (15) business days from the date the request was submitted through one of the channels listed above.
SECTION 22 β PAYMENT REVERSAL
In accordance with Article 51 of Law 1480 of 2011 and Decree 1074 of 2015, Bellaplus is required to reverse payments requested by a customer where the customer has been the victim of fraud, the transaction was unauthorized, the purchased product was not received, or the delivered product does not correspond to the product ordered or is defective, provided that payment was made using:
β’A credit card;
β’A debit card; or
β’Any other electronic payment instrument.
The customer may request a partial reversal when multiple products were purchased and the request concerns only those products that meet the grounds for reversal specified herein. To comply with this requirement, the customer must indicate:
β’The products for which the reversal is requested.
β’The amount for which the reversal is requested, consistent with the value of the products that meet the applicable conditions.
The customer must submit the payment reversal request through the Petitions, Complaints, and Claims link at https://bellaplus.com.co or contact us at support.afnan.com. The customer must provide their personal details, describe the circumstances giving rise to the reversal request, and attach the purchase invoice, if available.
The procedure is as follows:
β’Submit a complaint to Bellaplus: The customer must submit a complaint within a maximum of five (5) business days after becoming aware of the existence of any valid grounds for requesting reversal of the payment. The complaint must include:
β An express statement of the reasons supporting the payment reversal request;
β Identification of the grounds on which the request is based;
β The amount for which the reversal is requested;
β Identification of the bank account, credit card, or payment instrument to which the transaction was charged; and
β Confirmation that the product will be made available for collection under the same conditions and at the same location where it was received.
β’Notify the financial institution: Within the same five (5) business-day period, and after filing the complaint with Bellaplus, the customer must notify their financial institution, meaning the issuer of the card used for the purchase, of the following:
β The reasons supporting the payment reversal request;
β The grounds on which the request is based;
β The amount for which the reversal is requested;
β Identification of the transaction, including its number, date, and time, where applicable;
β Identification of the bank account, credit card, or payment instrument to which the transaction was charged; and
β Evidence of the complaint submitted to the supplier.
Once the reversal request has been submitted to the issuer of the electronic payment instrument used, the participants in the payment process shall have fifteen (15) business days to complete the reversal.
Where the purchaser of the product is not the holder of the payment instrument, whether a debit or credit card, notification to the financial institution must be submitted by the holder of the financial product.
SECTION 23 β PLATFORM LIABILITY
In accordance with national consumer protection legislation, particularly Law 1480 of 2011 and its provisions concerning the special protection of consumer rights, the Platform complies with the applicable regulations and is primarily intended to provide consumers with an exceptional service.
However, each User should be aware that certain risks exist, including, but not limited to, the inability to absolutely verify the identity of individuals in a virtual environment and the inherent risks of dealing with strangers, minors, or persons acting under false pretences.
Users acknowledge that the Company shall not be responsible for any direct or indirect damage, loss of profits, actual loss, special damage, or consequential damage arising from or relating to the use of the Platform, its performance, browsing activities, or links to other websites.
Users assume all risks associated with dealing with other Users contacted through the Platform. Compliance with the terms and conditions of any external relationship whose purpose differs from the Company's corporate purpose falls outside the Company's scope of responsibility and is therefore not governed by these Terms and Conditions.
The Company does not participate in transactions or relationships between its Users and does not control their conduct. Accordingly, the Company shall have no liability in the event of a dispute between one or more Platform Users and shall be released, together with its employees and agents, from any claim, demand, or damage of any nature arising from or otherwise relating to such a dispute.
SECTION 24 β HOLD HARMLESS
The User undertakes to defend, indemnify, and hold harmless the Company, its officers, directors, employees, and agents against any losses, claims, actions, costs, damages, sanctions, fines, and expenses related to or resulting from the User's unauthorized use of the Platform or any breach of these Terms and Conditions, including, without limitation, any violation of a law, ordinance, administrative order, rule, or regulation.
The Company shall provide prompt notice of any claim, demand, or proceeding and shall have the right to assume the defence of any such claim, demand, or proceeding.
SECTION 25 β ADDITIONAL INFORMATION
The Company does not guarantee that the Platform will operate without errors or that its server will be free from computer viruses or other harmful mechanisms. If the use of the Platform or the Material results in the need to repair or maintain your equipment or information, or to replace your equipment or information, the Company shall not be responsible for the associated costs.
The Platform and the Material are made available to consumers in their existing condition. No warranty is given regarding the accuracy, reliability, or timeliness of the Material, texts, software, graphics, or links.
Under no circumstances shall the Company, its employees or agents, its suppliers, or any person mentioned on the Platform be liable for damages of any nature resulting from the use of, or inability to use, the Platform.
SECTION 26 β AUTHENTICITY GUARANTEE
All our products are original and have been acquired within the applicable economic and legal framework; therefore, they are freely marketable within the relevant market. None of our products has been modified or tampered with, and they comply with applicable trademark regulations.
All products offered for sale are completely original and are in perfect condition.
We do not sell testers or products without their boxes, as we consider this practice detrimental to our brand image and business reputation. We would also like to remind customers that, according to this policy, the purchase or sale of perfume testers or display samples is illegal.
SECTION 27 β DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notifying you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through it are, unless expressly stated otherwise by us, provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances shall Bellaplus, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any products purchased through the Service, or from any other claim in any way related to your use of the Service or any product.
This limitation includes, without limitation, errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the Service or any content or product posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.
Because some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 28 β INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bellaplus and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against any claim or demand, including reasonable attorneys' fees, made by a third party arising from or related to your breach of these Terms of Service or the documents incorporated herein by reference, or your violation of any law or the rights of a third party.
SECTION 29 β SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 30 β TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service shall remain in effect unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, in our sole discretion, you fail to comply, or we suspect that you have failed to comply, with any term or provision of these Terms of Service, we may also terminate this agreement at any time without prior notice. You shall remain liable for all amounts due up to and including the termination date, and/or we may consequently deny you access to our Services or any part thereof.
Termination of the Services and/or closure of the User's account for any reason shall not entitle the User to compensation or indemnification from the Company.
SECTION 31 β ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules published by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including, without limitation, previous versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 32 β GOVERNING LAW
These Terms of Service and any other agreement under which we provide Services to you shall be governed by and interpreted in accordance with the laws of Colombia.
Address for Notices: support.afnan.com
SECTION 33 β CHANGES TO THE TERMS OF SERVICE
You may review the most recent version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by publishing updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service are published constitutes acceptance of those changes.
SECTION 34 β CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to support.afnan.com.